Privacy Policy


Effective February 1, 2015 is owned and operated by Onduline North America, Inc. We respect the privacy of the visitors to this site and acknowledge the importance of protecting personal information.

Our privacy policy (“Privacy Policy”) is provided here to inform users of our policies and procedures regarding the collection, use and disclosure of visitor information received from users of the website located at This Privacy Policy may be updated from time to time for any reason; each version will apply to information collected while the policy was in place.

By using this site you are consenting to our collection and processing of your information as set forth in this Privacy Policy.

Information Collection and Use

Visitors do not need to have a personal account to access the content on this site.

We do not collect personal information from visitors to this site including the following: name, home address, e-mail address, telephone number, or social security number.

We do not collect any payment information (e.g., credit card number, PayPal account, etc.) from visitors to this site.

When you visit, our server logs automatically collect information from the browser on your computer including your computer IP address, your computer operating system type and version, your browser type and version, the date and time of your visit, the referring URL, and your exit page. We may send to your browser one or more cookies to track your visits to this site, time spent on the site, and the pages viewed during your visits. We may use web beacons to collect information that tracks your use of our website and enables us to customize our services and advertisements. We may receive an anonymous identification number from a web beacon if you come to our site from an online advertisement displayed on a third-party website. We use software embedded in the pages on this site to track your visits to this site, time spent on this site, and the pages viewed during your visits. We may also use server logs, cookies, web beacons, or other means to identify the domain from which you entered this site, the search terms you used on this site or in search engines leading to this site, and any pages within this site on which you clicked. We use the collected information to understand how the site is being used so that we can improve the design and functionality of the site.

Compliance with the Children's Online Privacy Protection Act

We do not knowingly collect personal information from children under the age of 13. Should we ever do so, we will comply with the Children's Online Privacy Protection Act (COPPA). Details about COPPA are available online at

Compliance with the California Civil Code Section 1798.83

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at: Attn: Privacy Matters, Onduline North America, Inc., 4900 Ondura Drive, Fredericksburg, VA 22407.

Sharing Aggregated Information with Third Parties

We may disclose aggregated visitor traffic data and statistics with third-party business partners, advertisers or others. This aggregated information will not reveal individual personal information. Links contains links to other, third-party websites. The fact that we link to a third-party website is not an endorsement by us of the website or the products or service offered by that third party. We are not responsible for the practices, policies, or content of such sites, and these sites are not obligated to follow our Privacy Policy. These third-party websites may place their own cookies or other files on your computer, or collect data or solicit personally identifiable information from you. We encourage you to review the privacy policy on any site that you visit.

Service Providers

We work with trusted third-party companies that perform functions and provide services to us, including, without limitation, site hosting and maintenance, e-mail, website data analytics, and database storage and management. We rely on their commitments to data security, in addition to our own security measures, to maintain the security of the data and information we collect.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials to enforce and comply with federal, state, and local laws. We may disclose any information that we have collected to government or law enforcement officials when legally compelled to do so or we otherwise deem it appropriate.

Notification of Changes

The effective date of this Privacy Policy is stated at the top of this page. Any changes to this Privacy Policy will result in a new effective date. Please check back from time to time to ensure you are aware of any such notices of changes in our privacy practices. Your continued use of this site will signify your acceptance of these changes.

Terms of Use

The terms of this Privacy Policy are incorporated into our Terms of Use. Please review our Terms of Use at http://www.

How to Contact Us

If you have any questions about this Privacy Policy, please feel free to write to us at: Attn: Privacy Matters Onduline North America, Inc. 4900 Ondura Drive Fredericksburg, VA 22407 USA

Records of Written Correspondence

We will retain all written correspondence that we receive, and we may use the information you provide to us in order to respond to you.

Glossary of Terms Cookie

A cookie is a small file containing a string of characters that is sent to a visitor's browser upon visiting a website. When the visitor returns to the website, the cookie allows that site to recognize the visitor's browser. Cookies may store user preferences and other information. Cookies can be deleted from your browser. Browser settings can be adjusted to refuse all cookies or to prompt you before accepting a cookie that is being sent from a website to your browser. Please refer to the user manual for your browser for specific instructions on how to block or remove cookies.

IP Address

Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. An IP address can often be used to identify the location (e.g., country, state, or city) from which a computer is connecting to the Internet.

Server Log

The computer servers hosting a website automatically record the page requests made by a browser when a user visits a website. These server logs typically include the web request, Internet Protocol address, browser type, browser language, the date and time of the request, the referring URL, and one or more cookies that may uniquely identify the visitor's browser.

Web Beacon

Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies, which are stored on the user's computer, web beacons are embedded invisibly on the web pages and are about the size of the period at the end of this sentence. Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages, and to understand usage patterns.